Archive for the ‘Real Estate Agents Authority (REAA)’ Category

National Day Conference Attracts International Speakers

AllanPeaseDayConference2The Ray White New Zealand Group, through Master of Ceremonies Hayden Broadbelt, welcomed the largest number of attendees to their national conference day, held at Auckland’s SkyCity Convention Centre.

Keynote speaker and body language expert, Allan Pease, thrilled the audience with an interactive presentation on better understanding how people react to each other in the processes of presentations.

Martin Sawyers, Head Legal Counsel of the Real Estate Agents Authority (REAA), presented a session on working with compliance. Martin’s presentation included insights into how compliance can better assist in individual efficiency and transparency for decision making.

Head of Perceptive, Chris Pescott, gave an overview of the customer monitor programme Ray White adopted just over 12 months ago. Chris presented on the value of understanding clients responses and how the customer is the best advocate for growing a business, particularly in the area of real estate.

Julie Ryan, Head of Elite Development within Ray White, presented a memorable session based on growth and capacity Her session gave insights into how to better achieve successful results for clients in a fast moving environment.

The afternoon session was completed by award winning auctioneer Jason Andrew. Jason delivered a session which showed licensee salespeople how to create competition within the auction environment. The session included insights into the way people respond to the growing use of auction to market property.

The national day conference is part of a series of events held over two days in Auckland for the Ray White Group in New Zealand.

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Ray White New Zealand CEO Comments – October 2014 just released


I am continually reminded about market conditions and the risk of inaction. The last quarter will be remembered very much for the election and the regular commentators who make generalised statements that election periods see a slowdown in the property market. The analysts are different to the commentators. The last election in 2011 saw an increase in the quarter before the general election so what was expected this time was quite different if you took what most people in the industry were saying to be correct…

>> Click here to read the full post.

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Ray White Unlimited Two Year Anniversary

The 1st of July 2013 marked the second anniversary for Ray White Unlimited Christchurch of joining the Ray White Group. These two years have been very successful for the Unlimited Christchurch team who rebranded to Ray White 1st of July 2011. Co-directors Rod and Anne Corbett are passionate about real estate and along with an experienced  team of branch administrators and sales managers have built successful sales teams in both Wellington and Christchurch. Offering consistent support, resources and training with the assistance of South Island Business Performance Manager, Julie Ryan, Rod and Anne are also delighted to have the existing Ray White Cashmere office join the Unlimited team as Ray White Unlimited Cashmere to coincide with this anniversary.

 RW RWU Richmond Office RWU Cashmere Office RW
Ray White Unlimited Christchurch Ray White Unlimited Cashmere

Having endured a very difficult time during and since the 2010/11 earthquakes, the combined team of now more than 30 salespeople, management and administration is working hard at growing their business and contributing to the rebuild of Christchurch.


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Ray White Appoint NZ Business Manager in Property Management

Ray White is pleased to announce the appointment of Ben Thomson as our Business Performance Manager – Property Management.

Ben has property management in his blood, with a family involvement in the industry dating back to 1990, including a sibling currently involved in innovative new property management training software in Australia.

After several years of using his finance and accounting skills in a local manufacturing firm, Ben turned his sights to Property Management when an opportunity became available in one of South Auckland’s leading agencies. One of his first tasks was to implement new software and systems, and this desire to be at the leading edge of technology has carried through his six years in the industry.

Ben has been involved in commercial property management as well as apartment and residential management, with several years spent leading a team of 12 in managing over 1,100 properties in South and East Auckland. Under his guidance, the office won various regional and national awards for letting, individual and team property management.

Carey Smith, Chief Executive of Ray White New Zealand, said “Ben’s appointment is a reflection of the continued growth that Ray White New Zealand has achieved in property management. Today our business manages 16,500 properties through 87 of our real estate offices. Property management is an important service that Ray White offers to landlords and tenants and Ben’s appointment will continue to assist us in our adoption of best practice for our company.”


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Ray White Wanganui Welcomes Experienced Sales Team

As reported in the Wanganui Chronicle on August 25, 2012

Long-standing Wanganui real estate business Coull Battell Ltd trading as The Professionals Wanganui is closing at the end of the month, with its salespeople moving to join Ray White Wanganui. Coull Battell principal Jamie Doble said he made the decision to close the business. His loyal staff opted to stick with him until the final day and were happy with the move he suggested.”Under the new REAA (Real Estate Agents Authority) Act and in the present conditions bigger teams are going to be better,” Mr Doble said. The conditions he refers to are a city with about 900 properties for sale and about 50 selling every week. During the last two years prices have slightly increased in some suburbs and decreased in others. Properties are taking longer to sell. “The Coull Battell business would be closing with ‘a bit of a bang” on August 31,” he said, “with the auction of the 1868 Tikitiki house at 14 Wikitoria Rd. After that staff would be celebrating the last 30 years with The Professionals.”

The owner and director of Wanganui’s Ray White franchise, Tim Hocquard, is happy to announce the expansion of his business. He has set up a new company, Wanganui Real Estate Ltd, and is buying the Coull Battell business with the help of equity partner Bartley Group Holdings Ltd. He said the change was a positive one for Wanganui because it saved jobs and enlarged his team of highly experienced salespeople to 12. “We have all of their most revered and experienced salespeople coming to work for us.” They will move into the Ray White premises in Victoria Ave, and he has also hired a new property manager and was looking for another two staff members. “The sale made Ray White the only Wanganui owned and operated real estate business in town,” he said, and he was proud of its record.

So was Ray White New Zealand chief executive Carey Smith. He said Ray White Wanganui opened just two years ago and had grown its market share more than 25 per cent since then. It kept going under difficult conditions, while seven other brands had come and gone in the last five years. It also supported Hospice Wanganui and local sports clubs.

Mr Hocquard said the move of the salespeople continued the polarisation of the real estate business in the River City. “Ray White has industry-leading systems and structures that help everyone involved in its transactions,” he said. He would like to be Wanganui’s market leader in property management. “We would be the largest property manager in the city. We have 400 properties. That creates an awful lot of work for Wanganui businesses. We do our best to do everything local.  As we grow, they grow,” he said.


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New Ownership At Ray White Mangawhai

The Ray White Mangawhai office has recently been purchased by Kaye and Stewart McElwain, who are locals to the area and have a strong sales background right throughout the Rodney and Kaipara Districts.

Kaye has had over 11 years of real estate sales and marketing through both the Auckland and Northland region. Having started with Ray White in Auckland, she has continued to receive awards over many years and during 2011/12 was the top salesperson for her former Mangawhai office and also was the number one salesperson for her former group for the period up until June 2012.

Kaye is excited by the opportunity of business ownership and having the support of Stewart in the business will allow them to fulfil a long held desire of business ownership. The team at Ray White Mangawhai have always been recognised for their outstanding results and Kaye is looking forward to taking the team to the next level in both marketing and service to existing and new clients.

Carey Smith, Chief Executive of Ray White New Zealand said it was special to welcome Kaye McElwain back to our business. “Kaye has been an outstanding performer for a long period of time as a top salesperson and she now adds business ownership to her career in real estate and she is a lady you can rely on for outstanding results.”

The Mangawhai area is an easy 80 minute drive north of Auckland and sits on the Rodney/Kaipara Coast with thriving communities which include Mangawhai, Kawakawa, Te Arai and Langs Beach. All these areas continue to show strong levels of growth for both people moving to the area and those who are considering property investments or holiday homes.

To contact Kaye and her team please see information on the Ray White Mangawhai website or follow the Contact Us details.

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One Thousand Members Presented Verifiable Training

The Real Estate Agents Authority in March this year introduced continuing education which for 2012 covers important issues, including disclosure, confidentiality, professional conduct, legislation review and case studies.

Ray White has now presented to just over 1,000 of its members the first part of continuing education covering important points as part of the verified training material. The four sets of regulations including the Real Estate Agents Act, licensing regulations, complaints and discipline and duties of licensees have all been covered. In addition Ray White has produced a legislation handbook for all its members in association with Thomson Reuters that consolidates into one easy to follow volume the requirements under the Professional Code of Conduct and real estate agents license.

Ray White has available 38 sessions for its members that will be conducted throughout New Zealand to ensure the quality of presentation and material is of the highest standard.

All licensees who undertake real estate work are required to complete 10 hours of verified training and 10 hours of non verified training through an approved provider. All Ray White members are provided the continuing education verified training free of charge.

Patricia Love, our group National Training Facilitator, said that it is important the delivery and content of training is of the highest quality. “Being able to set standards in respect of our presentation and just importantly engage our members in discussion is just one of the real benefits of being an approved provider endorsed by the Real Estate Agents Authority.”


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Property Management Growth

The Ray White group in New Zealand are one of the largest managers of property for landlords in the country with over 12,300 properties managed throughout the group we are proud of our continued development of our property management team. 

As part of our ongoing qualitative based training our property management team came together in Auckland at Cornwall Park just on 80 managers attending.  The day seminar which looked at a number of key areas in property management which included service levels to landlords and tenants, how to management relationships, and also understanding the balance between the requirements of our landlords and the needs of our tenants. 

In addition to this, our team looked at marketing to ensure the continued low vacancy rates of our landlords.  We looked at the integration of internet advertising and Ray White’s association with Trade Me and how that has continued to increase enquiry rates for our landlords.  Our service also continues to broaden with our property managers providing wealth creation plans together with property appraisals and loan assessments.  This provides to our landlords an overall service level that is unmatched in the industry.  Ray White New Zealand offices have experienced continued growth in the property management division and this has been put down to the continued training and development while providing the highest quality service.

With property management now not being regulated it is seen to be more important for landlords who they choose to manage their property and also their rental income.  Ray White are developing policies which will provide security within an integrated system through our agency practice.  The Ray White group plans to release these details over the next quarter which will provide further confidence for our current landlords while providing a clear choice option for new landlords.

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