Posts Tagged ‘megan jaffe’
The Ray White Connect Conference took place recently on the Gold Coast. 2,000 members of the Ray White Group (including Ray White, Loan Market, Concierge, White & Partners and Living Here) gathered on the Gold Coast for what was the most ambitious event in the Groups history.
For the first time, Ray White Remuera in New Zealand has claimed the top spot as the top performing office internationally within the Ray White Group based on settled commission, at the Ray White Connect Conference International awards night on Monday 3 August.
It is the first time a New Zealand office has taken the top spot, which has been dominated by Australian businesses since the inception of the International Awards over 20 years ago.
Ray White joint-Chairman Brian White was proud to see the top position go to Remuera.
“It’s encouraging to see Ray White Remuera thrive in the New Zealand market, where the Ray White brand has enjoyed strong success in its 21 year history. To achieve such a high accolade within the group speaks volumes for Megan Jaffe and her team,” he said.
The evening also saw the Remuera office also win an accolade for achieving one of the highest Net Promoter Scores within the group internationally.
Ray White New Zealand CEO Carey Smith said the international award received by Megan and her team is a direct reflection of the growth in market share and her dedication to customer focus.
In receiving the award Megan Jaffe acknowledged the support of her team and the way in which the business has been able to develop on the platform of the client’s interest at heart.
Megan said that while the business continues to evolve ensuring that customer satisfaction is a key outcome for the business will ensure the value for all stakeholders.
See the full list of New Zealand winners below.
Ray White International Awards
Top 10 International Offices
Number 1 Office – Remuera
Number 4 Office – City Apartments
Number 7 Office - Ponsonby
Top 10 Selling Principals
Top 10 Sales Performers
Top 10 Customer Satisfaction – Offices
Number 5 Office – Ponsonby
Number 8 Office = Ellerslie
Number 8 Office = Remuera
Number 10 Office – Metro
Top 10 Customer Satisfaction – Individuals
Ray White Rising Star
Loan Market Businesses
Number 1 – Bruce Patten Group
Number 4 – Scott Charlesworth & Stuart Matheson Group
Loan Market Rising Star
Loan Market Broker of the Year
Number 4 – Bruce Patten
Number 5 – Irene Zheng
Number 9 – Robyn Ashkettle
Insurance Market NZ Advisor of the Year
Arriving mid-afternoon, the 12+ staff, a mixture of agents, property managers and admin, set to peeling truckloads of carrots, potatoes and kumara and getting 30 chickens in the oven ready for a 6pm service. While all 6 ovens were full of chickens and roast vegetables and a pot of homemade gravy was being stirred on the stove, two enormous bowls were filled to the brim with cream, berries, meringues and marshmallows.
Ray White has been a proud sponsor of Ronald McDonald House since 2007. With three locations across the country they aim to provide a home away from home for families coping with seriously ill children. Located alongside Starship Hospital in Auckland, the house started out in 1994 with only 10 rooms. Expanding over the years, across 2014 the house accommodated over 2,000 families.
Afterwards the Ray White Remuera team said it was a successful night for all concerned, with the camaraderie and friendships forged in the kitchen being enhanced by the opportunity to make a difference in the lives of people struggling with the discomfort of being away from home in a strange city with sick children.
“For one night at least, we felt we had given them a meal that tasted like home. Many came up to us and were very thankful for a hearty meal that they hadn’t had to think about preparing for themselves.”
Business owner Megan Jaffe organised and participated in this memorable night. “At the end as we were cleaning up, all we could talk about was what we were going to put on the menu for the next one!”
This was the second consecutive year that Ray White Remuera salespeople Margaret Simpson and Robin McDowall sponsored the ANZAC Day Open Classic Fours Tournament at Carlton Cornwall Bowls Inc in Epsom.
This year the annual, and much anticipated, event saw 112 participants (representing 28 teams) compete in what has come to be a highly regarded and popular tournament. The participants represent clubs from throughout the region.
“We were lucky with the weather for the tournament this last weekend. It was a bit chilly but the rain held off until after play on the Sunday and there was heavy rain all day Monday which was scheduled as the ‘Reserve Day'” says Robin.
Margaret Simpson and Robin McDowall are proud to present the prizes to the winners each year. The pair assist with prize money for the tournament winners, and generously ‘shout each player a drink upon conclusion of the event. Their involvement with the club extends beyond this event as they are also major sponsors of the club – each year assisting with the production of the club scorecards and annual handbook. “I’m only a beginner with respect to bowls but I am about to join the club as a member for the forthcoming year commencing in September” Robin adds.
“We were invited to stand out on a green (on a matt to protect the lawns). It was a great day, and everyone gave Megan a very warm and spontaneous welcome as well” said Margaret.
Carlton Cornwall is in idyllic setting adjacent to Cornwall Park, has well maintained greens, a great club house and has been selected as a venue for the World Masters Games which kick off in Auckland in 2017.
Megan Jaffe and the team from the Central Eastern network of Ray White offices held White On White Night recently to support the Auckland Art Festival and to also feature the paintings of Pamela Wolfe that were on display throughout the office.
Libby Storey from the Artis Gallery in Parnell presented to those who attended the evening and spoke of how successful the Auckland Art Festival week had become. Supporting local artists with an evening to show in a gallery style paintings formed a truly successful partnership and a special night for those who appreciate the simplicity, talent and beauty from paintings by Pamela Wolfe.
In her address, Megan Jaffe said that in creating the evening and the theme of White On White, was about the invited guests enjoying beautiful artwork and also being able to celebrate the Auckland Art Festival amongst friends and family in a theme that created a stunning evening for everyone who attended.
The Ray White Group last night named Ray White Remuera as their New Zealand Office of the Year at their annual awards night, which brought together over 900 members to celebrate an evening of success and recognition.
Along with being named the Office of the Year, Ray White Remuera were also named as the leading business growth office for Ray White New Zealand.
Megan Jaffe, business owner of the Ray White Remuera office,which is part of the Central Eastern network of offices, said that she was extremely proud on behalf of her team to accept the award. “Ray White Remuera during the past number of years has focused on creating an environment of success, adopting mentor programmes for individual salespeople, and within the office structure the business also has welcomed a high degree of focus on client satisfaction and customer response.” She went on to say the emphasis of marketing within the business remains a key focus and also that it was in receiving the award, that it was a complete team effort and recognition for the award should also be acknowledged to their support and administration team.
Carey Smith, Chief Executive of Ray White New Zealand, said that the Ray White Remuera team in 2015 are setting the standard, not only at Ray White Group level, but at industry level. Through Megan Jaffe, the team at Ray White Remuera are providing clients with the highest level of service through their structured delivery of high quality real estate services.”
Ray White Remuera is to be congratulated on the success at the annual Ray White awards, being acknowledged as the top overall office in New Zealand, the leading business growth office, and also acknowledged as one of the leading businesses for excellence in marketing.
The Ray White Group entered New Zealand in 1993 as United Realty and then introduced the Ray White brand in 1999.
Ray White Remuera during the past 12 months has achieved the highest volume of sales of any Ray White member office since Ray White commenced in the New Zealand real estate industry.
Primarily designed for children across the Eastern area, the day included pony rides, food stalls, face painting, puppet theatre and a kids market. The response from the community was overwhelming and a special thank you was reserved for the Mt Eden Village Centre for the opportunity to be part of this community event.
Stephanie Kelland, from the leadership team of the Ray White Central Eastern network, said that the day was a great success. “All of our team, particularly at Mt Eden, were engaged in the day. We were fortunate to be able to have give-aways including Ray White beach balls, pens and Ray White temporary tattoos, which proved to be extremely popular.”
Megan Jaffe, business owner of the Ray White Central Eastern network, said it was a proud day to be supporting the community with the Little Day Out. She said “Our business has a strong track record of supporting community events and the Little Day Out fits well with our family values and supports the Ray White New Zealand partnership of Ronald McDonald House.”
Graeme Fraser, Head of Agency Operations for Ray White New Zealand, said “It was great to see such pride from the Ray White team in supporting the Little Day Out. The day was very successful and was capped off with a draw for a Ray White bike. These type of events are important to the community and it was good to see the Ray White team being fully engaged.”
The Ray White Central Eastern network is part of the leading real estate agency group headed up by Megan Jaffe and provides services in residential sales, project sales and property management, The business also specialises in market reports and research information.
Launched in December the Ray White Summer Sale Campaign is well underway and is already achieving some stand out results for vendors across the country.
Carey Smith, Ray White New Zealand CEO, says “the property market has been extremely active – especially leading in to the holiday season. This year more than any other year, we expect, and are seeing, December and January to have considerable activity – and this is clearly benefiting our clients.”
Recognising this market activity Ray White New Zealand are dedicated to actively marketing and working through the holiday season. “Traditionally the number of houses for sale over the holiday period decreases” says Phil Horrobin of Ray White City Apartments. “This creates opportunities to actively market our vendors properties – ensuring they really stand out.”
Megan Jaffe agrees, and adds “another clear advantage to marketing your home over this period is that buyers who are looking for properties during the holidays are usually serious about purchasing – which can also lead to a quick, effective sale”.
Ray White have designed special upgraded marketing campaigns through our Central Auckland offices – which are available during the holiday period. These are designed to give clients the opportunity to widely expose their property through the New Zealand Herald, online through Realestate.co.nz and Trade Me Property.
The initiative led by our Damerell Group, City Realty and Megan Jaffe Real Estate offices has been adopted nationally by Ray White New Zealand offices who have networked through their local communities and with local suppliers to offer their clients the most competitive marketing packages over the holiday season.
“As we all know a reduced competition between sellers has historically increased competition amongst buyers – ensuring that we get our vendors the best possible sale for their property” says Simon Damerell of Ray White Ponsonby, Grey Lynn and Point Chevalier – who are also actively supporting and marketing the initiative.
“With our offices fully supporting open home campaigns, we undertake to be available to show buyers through properties when they have time and can make decisions about their home purchase.” says Carey Smith.
For more details on the initiative talk to your local Ray White office – or click here for more information.
The Ray White New Zealand Group Business Owners came together at the Hilton Hotel in Queenstown to continue to develop the Ray White Strategy, which has been designed for implementation over a five year period. The Symposium was set on the key questions of how the Group is now aligning to the Strategy, how we redefine and understand the capability of Ray White through the business owners and to ensure that each of the customer values are understood through our strategic statement.
Carey Smith, Chief Executive of Ray White New Zealand, opened this years’ Symposium reviewing the last 12 months and acknowledging the success of the Group and discussing the way the Group will present its outcomes over the next three year period.
Peter Camphin of Ray White Australia held a session on how Next Talent, Future Leaders, partnerships and mergers all form the process for successful succession planning in a real estate business. Peter presented case studies around risk and also showed how succession can be a key to growth and can add value to the future of all real estate offices. The session was complemented by a panel discussion comprising Michelle Greer from Ray White Timaru and Megan Jaffe from Ray White Remuera.
Customer satisfaction plays an important role in meeting expectations and in the last we months the Group has introduced an extensive customer satisfaction process. Chris Pescott from Customer Monitor presented on the complete view of the transaction and how customers rely on expectations being fulfilled and the greatest benefit to a business is word of mouth through meeting and exceeding customer expectation.
Graham Crews, who is known to many in the industry, delivered on the all encompassing subject of compliance. Graham described how efficiency in compliance can lead the way to a successful business in today’s regulated environment. He also spoke on using compliance to the benefit of best practice, which engages both the sales team and the client.
Ray White marketing continues to be defined by excellence delivered through our business owners. Ensuring a concise message in the area of successful marketing and how individuals are trying to achieve a best outcome was behind the presentation of Cheryl Hayes, New Zealand Marketing Executive. Cheryl presented on the balance between the agency, agent and the property.
Professional indemnity provides to ensure that any unintentional outcomes are covered for our clients and the agency business. Marsh presented on the integration of professional indemnity insurance in the business of today and introduced the 2015 panel of insurers who are available to Ray White Group members.
National Sales Manager for Loan Market, Brian Greer, headlined day two of the symposium. Brian discussed the changing market conditions in finance and how integration between agency and finance was becoming a link which the client continues to embrace.
Having leading industry technology is the responsibility of Ray White. Adam Campbell, who is the director of MyDesktop, and Keith Ashkettle, head of Ray White New Zealand Technology, presented on the innovations that continue to be embraced through the use of technology and how Ray White has allowed the involvement of applications to be applied to greater enhance the efficiency of all Ray White members and in turn clients.
The keynote speaker presentation was an incredible story by John Anderson (pictured above with Ray White CEO, Carey Smith), who developed a simple idea into a worldwide business known as Contiki Holidays. John spoke of his development of the business model over the past 20 years and how Contiki Holidays had welcomed over 3 million young people, including over 450,000 New Zealanders. John’s story was inspirational and one of the highlights of the Business Owners Symposium.
Financial benchmarking has been introduced to our groups members during the past 12 months. Ray White Group Finance Director, Luke Richardson, presented the benchmarking model and spoke of the value of understanding the risks and rewards in agency and how better planning for financial success can be achieved through the use of benchmarking.
Zac Snelling, who is the New Zealand Business Performance Manager for Property Management, presented on the Group’s leading market position in the property management business throughout New Zealand. With over 15,000 properties being managed by Ray White, the value for property management and the direction of property management services for better outcomes is one of the core beliefs for the Ray White Group.
The Ray White Business Owners Symposium is one of the key success stories of the Ray White Group. Over the past number of years the Group’s Strategy has developed and continues to take shape through until the end of 2016. As part of the Group’s capability, the Strategy Statement being: Ray White demonstrates leadership through our primary customers decision making based on honesty and integrity. Our core family values respect all stakeholders. We have pride in our membership, with recognition and trust being our collective strength.
Ray White sales for November 2014 increased by 19% on the same period last year and by 35% from last month, being October 2014. The Group completed 1,201 sales transactions at an average sale price of $532,642. The number of controlled listings increased for the third month to 1,312 and this has meant there are more new properties coming to the market than there has been during the past 12 months.
Carey Smith, Chief Executive of Ray White New Zealand, said “The November results were outstanding. The top 10 offices for our company produced record results and the top 3 offices in the Group, being Ray White Remuera, Ray White Ponsonby and Ray White City Apartments achieved outstanding results; particularly Ray White Remuera, who had an all time record for an individual office completing over $65 million in property sales. With the increased number of properties coming to the market buyers are being able to make decisions by comparison. Although the days on market continue to remain consistent, given the results that are occurring buyers remain confident to purchase property in all areas across the country.”
Individually our leading businesses across New Zealand were headlined by a national record with Ray White Remuera completing over 60 sales for the month and achieving $65 million in sales turnover. Ray White Ponsonby also had an individual office record, with $40 million in sales. Ray White City Apartments were the number three office, completing 78 apartment sales for the month. Ray White Metro in Christchurch were number four with Ray White Howick being number five for the Group.
In Auckland, the Central Zone completed over $300 million worth of sales in a market that continues to polarise. The majority of other zones are now trading in the positive, with prices showing increases and the top offices throughout the regions included Ray White Whangarei in Northland, Ray White Te Awamutu in the Central North Island, Ray White Wanganui in the Lower North Island, Ray White Richmond in the Upper South Island, Ray White Metro in Canterbury and Ray White Wanaka in the Lower South Island. All of these businesses were the leading offices in their respective zones.
The Ray White Group in Central Auckland this morning announced the Summer Sales Campaign which will give clients the opportunity to have their properties marketed over the holiday season with special campaigns supported by individual Ray White offices that will add value to the marketing of clients homes as the market continues to show signs of positive outcomes for both sellers and buyers.
The Ray White Group this month is supporting Ronald McDonald House through the Little Ray of Giving Programme undertaken by many of the offices throughout New Zealand. The programme supports those children and families who are less fortunate during the month of December when Ray White offices invite and facilitate gift giving into the local Ronald McDonald House.
“The school were very appreciative of Ray White Orakei’s contribution and in particular Wayne Maguire’s outstanding auctioning skills which undoubtedly was the highlight of the evening.” says Graeme Fraser, Head of Agency Operations for Ray White New Zealand.
Early tallies show that the event helped in raising over $65,000 for the school – with the funds being used towards an overdue upgrade to their 76-year-old hall. “The Art Exhibition, is, as always, an enjoyable experience for art enthusiasts and is a great way of bringing the wider community together. Each year the event seems to grow in popularity with more artists wanting to get involved. With funds from this year’s event being used towards the much needed upgrade to the Orakei School Hall, which is regularly used by both the school and wider community for a variety of activities, we are certain many people will benefit from this initiative” says Mike Zelcer from Ray White Orakei.
“We take great pride in supporting the school, as it is a wonderful way to connect with the local community. There is nothing better than giving back or paying forward, however you look at it, it’s a great cause.” says Megan Jaffe, Ray White Orakei Business Owner.