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Salespeople Exceed Customer Expectation

Ray White New Zealand has been acknowledged with seven out of the 10 individual international awards for customer experience across the Ray White Group. The awards are based on feedback directly from clients and customers as to the engagement and satisfaction level that each salesperson delivers during the transaction. Carey Smith, chief executive officer of… Read more »

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Customer Experience Recognition

Ray White New Zealand is proud to acknowledge the offices who have been recognised as the top customer experience businesses across the international group. Of the 10 recognised offices, eight of those were in New Zealand which was a measure of the engagement and determination Ray White New Zealand businesses to achieve the highest levels… Read more »

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Ray White Acknowledged in Quality Service Awards

Ray White New Zealand has recently been voted number 1 by the consumers of New Zealand in the Reader’s Digest Quality Service Award for Excellence in Service and Customer Satisfaction. The Ray White brand was voted on and received the highest levels of scores in five different aspects of service, including personalisation, understanding, simplicity, reliability… Read more »

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May 2016 New Record High Sales for Ray White New Zealand

Ray White Group results for May 2016 saw a 26% lift in comparison to the sales value 12 months ago. It also showed an increase over April 2016 sales of 5%. The overall sales numbers resulted in 1,499 residential property sales, which gave a total net released turnover of just over $854 million. This result was… Read more »

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Ray White announced as the most recommended real estate brand

Leading customer experience measurement providers Customer Monitor implemented the Net Promoter Score (NPS) – which measures a customer’s willingness to recommend a company’s product or services to others – to find that Ray White achieved a ‘world class score’ of 78 in 2015. The scores range from -100 to +100 and gauge customer loyalty to… Read more »